Masterclass
Advanced
Negotiation

In a competitive environment with long-term relationships and mutual dependencies, it can be very difficult to reconcile opposing interests and propositions – especially if one of the parties has a stronger position. The only way out of such a situation is through structured and balanced negotiation. The Masterclass Advanced Negotiation will teach you how to do this.

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In brief

Sessions

2 days

Speakers

1 speaker

Language

Dutch

Location

Utrecht

Cost

€ 1.495,-

Certificate

ISAM

An ambitious professional looking to hone their negotiation skills to manage a full negotiation process and see through ‘dirty tricks’.
The ability to think and work at university level and a curiosity about the latest knowledge and insights in the field of commercial negotiation.
A solid foundation of knowledge and skills that will ensure you always enter a negotiation optimally prepared and confident.

The Advanced Negotiation Master Class explores the essential aspects of negotiation, including its fundamental principles, content, processes and behaviour. The lecturer takes you through the phases of commercial negotiation and provides best practices, ready-to-use concepts and proven negotiation tactics that you can use to ensure you enter every negotiation optimally prepared and confident.

During the master class, you will continuously translate to your personal negotiation style.

The two-day Masterclass Advanced Negotiation costs € 1,495. This includes a course folder (with playbook) and full catering. (Excludes 21% VAT.)

Learning Experience

Course overview

Key principles of negotiating

What characterizes a negotiation situation?
What are the key rational and emotional drivers that influence negotiation?
Negotiate on content, process and behavioral levels.

Phasing of negotiation

The phases of commercial negotiations.
Introduction preparation program and negoplaybook.
Balancing between cooperative and competitive negotiation by stage.

The perfect preparation

Analysis and qualification of the negotiating context
Establish interests and goals.
Determine strategy to be followed and tactics to be implemented.

Game on

Time to apply what you learned in a challenging oner trade case! Personal feedback on one’s own negotiating style and applied concepts and tactics.

An effective opening

Setting the scene.
Strong opening and positioning: selling your case.
Steering the process.

Working with concessions and influencing techniques

Dealing smartly with congruent, distributive and integrative negotiation topics.
Creating value and claiming value.
Working with a concession matrix.

Closing the deal

Dealing with (price) objections and removing blockages.
This is how you conclude a negotiation.
Evaluate and perpetuate the end result.

Laten we dit in de praktijk brengen

In the afternoon you will transfer what you have learned to your own practice. Where will you apply this and in what situation?

*The training programme may differ from the above outline

When

Course dates:

2024

Wednesday 2 October
Thursday 3 October

Core concepts

Course contents

Negotiation tools
Practical insights

Dirty tricks
ISAM Certificate

Masterclass Advanced Negotiation

The lecturers

The Masterclass Advanced Negotiation is taught by, among others, negotiation expert mr. George van Houtem MBA.

More information

Request a brochure

To receive the ‘Masterclass Advanced Negotiation’ course brochure, fill in your details below and click ‘request’. We will also contact you to discuss the course and assess how well it aligns with your ambitions.